I found the Sand's registration and download
process to be very fast and easy. There are two software versions
to choose from, based on the speed of your Internet connection.
These are 3.02 and 4.0 versions. The 4.0 offers much better
graphics as well as more options. I like 4.0 however, 3.02 works
well too. After the download (which basically installs itself)
you'll need to register, which takes place when you first enter
the casino. During registration, you'll encounter a prompt
encouraging you to make a back-up copy of your user information.
you download the Lite version of the software (the fast
connection), you will need to do a one-time installation of each
game before you can play it. (Personally, I like this option
because your computer isn't being clogged up with games that
you'll never play!)
you choose a game in the casino and it's not installed on your
system, you will be sent to a separate download screen. It may be
in your best interest to go ahead and download all of the games
(that you like) at this time. It will save you from having to pop
back and forth to the download section.
I found the posted download times to be a lot higher than they
actually are. I was able to snag five games in just a few minutes
on a cable modem.
Visa and MasterCard
forms of Deposits:
Wire Transfer, Check and Electronic
Traditional casino fare, including Multi-player
versions of Baccarat, Blackjack and Roulette. They also have a
fully-featured Sportsbook, with parlay, futures, squares, teasers
and more. All totaled, more than 50 games are available in their
software version 4.0, including Progressive Caribbean Stud Poker, a
Rags to Riches Slot Machine, and Bonus Let it Ride Poker!
Red Dog, Multi-player Blackjack and Video Poker
were my games of choice. I was VERY impressed by the realism of
and incentive programs:
Many exciting incentives are
available at The
Sands: Deposit $200 or more and receive
in free casino chips each and every month. A daily drawing gives
four lucky players a $25 bonus. There are ten $100 monthly random
drawings, a $5 bonus on your first deposit when you use Electronic
Check Processing, and a $20 referral bonus - which is one of the
HIGHEST referral bonuses around!
The Sands also boasts 3 terrific Comps programs, each allowing you
to earn points for playing. Points can be cashed in for anything
from sports tickets, Tag Heuer watches and vacations. What an
incredible selection of prizes!!
Players can chat while playing one of their
three Multi-player games. I had a nice talk with
"Marilyn," who proceeded to dominate at the table with
her streak of blackjacks.
Customer Service/Tech Support:
service is available by a toll free phone number or by e-mail.
When I called the hotline, I was greeted by a short recording.
Just a few seconds later and I was transferred to a
"live" operator who was courteous and helpful. The phone
connection was surprisingly good.
You can view a description of your transactions at
the Cashier by choosing Statement, then Current Statement. I had a
peek at mine and everything seemed to be correct.
When it's time to cash-out, you can have your money
credited back to your credit card, sent by company check, or
transferred by electronic check. For your security, you cannot
cash out until you receive your permanent PIN number which is sent
by postal mail.
With PIN in hand, cashing out at The Sands is a very easy process.
It's only a matter of seconds before your withdrawal request is
Brilliant graphics and exciting games combined
with fabulous player incentives make The Sands of the Caribbean a
SANDS OF THE CARIBBEAN